Privacy Policy | Pamela Hobbs Real Estate

Pamela Hobbs Real Estate and Design ("we," "us," or "our") operates pamelahobbsrealestate.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described below.

1. Information We Collect

We collect information in three ways:

Information you give us. When you submit a contact form, request a free consultation, download our Strategy Guide, or otherwise reach out, we collect your name, email address, phone number, real-estate goals (buying, selling, investing, remodeling, etc.), timeline, budget range, neighborhoods of interest, property type, referral source, and any message you send.
Information collected automatically. When you visit the Site, we and our service providers may collect your IP address, browser type, device type, operating system, referring URL, pages viewed, time on page, click events, and approximate geographic location through cookies and similar technologies.
Information from third parties. If you reach us through a referral, advertising platform, or third-party listing site (Zillow, Realtor.com, etc.), those services may share contact details with us.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule consultations.
Provide real estate, remodeling, interior design, staging, and 1031-exchange services.
Send transactional emails and texts about your inquiry or transaction.
Send marketing emails and texts about new listings, market updates, and resources (you may opt out at any time).
Improve the Site, our marketing, and our services through analytics.
Comply with legal, regulatory, and professional licensing obligations (Arizona Department of Real Estate).

3. Cookies, Analytics & Tracking

The Site uses cookies and similar technologies to remember preferences, measure traffic, and improve performance. We use the following service providers, each of which may set cookies and process data on our behalf:

Google Tag Manager — loads other tracking tags below.
Google Analytics 4 — anonymized traffic and engagement metrics.
Google Maps — embedded map on our Contact page.
Meta Pixel & Google Ads — conversion measurement and remarketing for paid campaigns (when active).

You can control cookies through your browser settings or opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. Disabling cookies may limit certain Site features.

4. How We Share Your Information

We do not sell your personal information. We share it only with:

Service providers who help us operate the Site and our business (CRM, email/SMS delivery, analytics, hosting).
Real estate professionals involved in your transaction (lenders, title companies, escrow, inspectors, photographers, contractors, designers, stagers) — only as reasonably necessary to advance your transaction.
Brokerage as required by Arizona real estate regulations.
Authorities when required by law, subpoena, or to protect rights, property, or safety.

5. SMS / Text Messaging

If you provide your phone number, we may text you in connection with your inquiry. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. Your mobile information will not be shared with third parties for marketing or promotional purposes.

6. Data Retention

We retain inquiry and transaction data for as long as it is needed to serve you and to comply with Arizona Department of Real Estate record-keeping requirements (typically five years after the close of a transaction). Marketing list data is retained until you unsubscribe.

7. Your Choices & Rights

You have the right to:

Request a copy of the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your information (subject to record-keeping obligations).
Opt out of marketing emails (use the unsubscribe link) or texts (reply STOP).
Residents of California, Colorado, Connecticut, Virginia, Utah and other states with privacy laws may have additional rights, including the right to opt out of "sales" or "sharing" of personal information. We do not sell personal information.

To exercise any right, email us at pamela@pamelahobbsrealestate.com.

8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information, contact us and we will delete it.

9. Security

We use commercially reasonable safeguards to protect your information, but no method of transmission or storage is 100% secure. You provide information at your own risk.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the latest revision. Material changes will be highlighted on the Site.

11. Contact Us

Pamela Hobbs Real Estate and Design
8360 E Raintree Dr #120, Scottsdale, AZ 85260
(480) 353-0647
pamela@pamelahobbsrealestate.com